During a typically busy Money20/20 day of running from one meeting to another, I had a chance to listen to several presentations concerning customer experience and how to use technology and data to make it great. Both are significant challenges to all businesses, but especially financial institutions of all sizes. The experience of financial services customers and how to … [Read more...] about Consumer Design and Data: Notes from Money20/20
Banking
Could the Crypto Market Protect Against a New Global Recession?
Note: Since this was published, the repo markets have not improved; the Fed supplied another $205 billion to the market on October 18. See James Bianco's LinkedIn post for more at: http://bit.ly/35MM8QJ The Federal Reserve has extended its recent interventions into the securities repurchase, or “repo” market, into November. It’s the first time that the Fed’s intervened in … [Read more...] about Could the Crypto Market Protect Against a New Global Recession?
FinTech Advertising On the Go in Chicago
Transit advertising for FinTech solutions has been a Chicago trend for awhile now. German Direct Bank N26 has joined in, making the rounds on Chicago transit to promote its high-speed banking service. The recently-launched Gemini Crypto Exchange is taking the train. … [Read more...] about FinTech Advertising On the Go in Chicago
Bank Techno Geeking
AI and blockchain are the keys to a banking future which starts in the computing cloud From open banking to consumer experience to, yes, blockchain, the hard core of the technologies that make finance and payments run dominated my experience Wednesday at Money20/20 Asia. I heard presentations on the guts of financial systems and how to make them scale larger at less cost … [Read more...] about Bank Techno Geeking
Spare Change
THE WEEK IN FINTECH 12/01/17 "If the current financial industry is to remain relevant, it must brace for a FinTech-tonic shift of unprecedented proportions," writes Jim Marous in the Financial Brand. "FinTech carries awesome potential for creative disruption, and the financial industry—the very creators of money—must manage this global dash towards both disintermediation and … [Read more...] about Spare Change
The Banking Drama
This week, the banking drama unfolds in three acts: I. Payments Possibilities II. Regulatory Ruminations III. Lending Lessons I. Top 10 trends in retail payments Today's digital culture is changing payments faster than any area of financial services, reports Jim Marous in The Financial Brand. Although payment usage remains relatively stable, the means of making … [Read more...] about The Banking Drama